用你自己的 Claude、ChatGPT、Codex
處理 CubeCom 的客服與 SEO

連接器網址

English

The CubeCom connector lets your own Claude, ChatGPT or Codex use one CubeCom project you choose: customer conversations, customers, the knowledge base, AI reply statistics, Google Search performance and optimization suggestions. Usage counts against your own AI plan. It is read-only by default; when a project owner or admin also ticks “allow changes” while connecting, the AI can maintain the knowledge base, and with “read and adjust ads” it can read Meta ads and, after you agree and within limits, pause or resume campaigns or change daily budgets. The connector cannot message your customers.

Connector URL

Connect in Claude

1. Open connector settings

   In Claude, go to Customize → Connectors and choose Add → Add custom connector.

2. Enter the URL

   Name it “CubeCom”, paste the connector URL above, and choose Add.

3. Sign in and pick a project

   Choose Connect, sign in to CubeCom, pick one project, and choose Allow.

Connect in ChatGPT

1. Add a custom MCP server

   In ChatGPT, open Plugins and choose Add → Add custom MCP server.

2. Enter the URL

   Name it “CubeCom”, paste the connector URL, keep OAuth as the authentication, then acknowledge the risk notice and create it.

3. Sign in and pick a project

   Choose Link CubeCom, sign in to CubeCom, pick one project, and choose Allow. Type @CubeCom in a chat to use it. On personal plans (Free, Plus, Pro) custom connectors can only read.

Connect in Claude Code or Codex

1. Claude Code

   Run claude mcp add --transport http cubecom https://api.new.socialcontact.app/mcp, then run /mcp in Claude Code to sign in to CubeCom and pick a project.

2. Codex

   Run codex mcp add cubecom --url https://api.new.socialcontact.app/mcp. If that already opened your browser and you finished authorizing, skip codex mcp login cubecom; run it only if no browser opened, then sign in to CubeCom and pick a project.

What it can read

What it can change (when an owner or admin allows it)

What it can do with ads (when an owner or admin also allows it)

It cannot create or delete ads, or change creatives, audiences or bids; campaigns budgeted at the ad set level or with a lifetime budget can only be paused.

Data and security

Who can connect, and who can let the AI change data?

Any owner, admin or member of the project can connect; each connection covers one project. Only owners and admins can tick “allow changes” or “read and adjust ads” on the authorization screen, and both permissions end as soon as their account loses that role.

Where does the data go?

When you ask your AI a question, the data the connector reads (which can include what customers wrote, and ad spend and results when ads are allowed) is processed by the AI service you use (Anthropic or OpenAI) under that service’s privacy policy. CubeCom keeps connection records (who connected, which AI, the permission granted, when it connected and was last used) and a record of every change, including the content before and after, for 90 days; ad changes are also recorded in the CubeCom Ads action log. Tokens are stored as hashes only, and your conversations with the AI are not stored.

How do I disconnect?

In CubeCom, open Connected accounts, find Connected AI, and choose Disconnect; this takes effect immediately. Removing the connector in your AI app stops the AI from using it, but CubeCom is not notified, so the connection stays listed under Connected AI until you disconnect it or it expires. Changing your CubeCom password or leaving the project also ends the connection. Each authorization lasts at most 90 days.

How is it secured?

Claude asks you before every change. New links, phone numbers, emails, LINE IDs or account numbers that are not already in the knowledge base do not go live; they wait in the suggestion inbox for you to confirm in CubeCom. Ad changes are always previewed first and run only with a confirmation code that is valid for 10 minutes and works once; if the campaign changes after the preview, it has to be previewed again, and daily limits cap how many changes and how much extra spend the AI can make. Customer-written text is marked as untrusted data so it is not followed as instructions. Sign-in uses OAuth 2.1 with PKCE and only accepts the official Claude, ChatGPT and Codex clients.

Support

Email [email protected]. See the privacy policy and terms of service.

Troubleshooting

I connected, but the change or ads tools are missing

Changes and ads are separate checkboxes on the authorization screen, and only project owners and admins see them. Disconnect the connection under Connected accounts → Connected AI in CubeCom, then connect again from your AI app and tick what you need.

The AI says the connection expired or asks me to sign in again

Each authorization lasts at most 90 days, and disconnecting in CubeCom, changing your password or leaving the project also ends it. Choose Connect in your AI app’s connector settings to authorize again.

A tool says something is not connected or is in trial

Google Search performance needs a site connected under Connected accounts in CubeCom, ads tools need a connected Meta ad account, and daily suggestions and content opportunities are currently available to trial projects only.

A conversation, customer or knowledge entry can’t be found

Each connection covers one project, so check that you picked the right project when authorizing. Knowledge search matches keywords, so try the words the entry actually uses.

Knowledge the AI wrote is not live

New links, phone numbers, emails, LINE IDs or account numbers wait in the suggestion inbox until you confirm them in CubeCom. If the project uses review mode, writes go to the working version and take effect once applied.

An ad change was refused

A campaign can be changed once every 10 minutes. Through the AI there are at most 5 changes a day, each budget change stays within ±20%, and added daily spend stays within 20% of the account’s total daily budget. Preview again if the campaign changed after the preview; campaigns budgeted at the ad set level or with a lifetime budget can only be paused.